Support
Email [email protected] — I read everything and usually reply within a day. It's an indie app; you're talking to the developer.
Common questions
- Restore my purchase: Settings → Purchases → Restore, on any device signed into your Apple ID.
- Move to a new iPhone: export a backup (Settings → Backup) to iCloud Drive, install ClaimsVault on the new phone, then Restore from backup.
- PDF cover is empty: fill the Report profile in Settings (insurer, policy #, claim #) — the claim file pre-fills from it.
- Deadline reminder didn't fire: check that notifications are allowed for ClaimsVault in iOS Settings; reminders fire at 9:00, 3 days before the date.
- Remove the demo data: tap “You're viewing demo data · Remove it” at the bottom of the Claim screen — only demo records are deleted.
Found a bug or missing a feature? Write to me